mediashift reporting:
A few weeks ago, the Financial Times
announced
it was taking the next steps in its “digital first” strategy, which
includes consolidating its print edition, shifting from “reactive
reporting” to “news in context,” and altering its production schedule to
serve an audience that expects updates throughout the day.
There’s been so much conversation lately about how everyone is a
publisher and how much brands are learning from media in creating their
own “branded content.” But, as the Financial Times move shows, the
inverse is also true. What FT is doing might seem innovative for a
newspaper, but it’s the kind of strategy global brands have been using
for years: You have to meet your audience. That means creating content
for conversation, providing information that’s useful or elicits an
emotional response, and crafting a voice. Crafting a voice is a major
strategy brands have adopted to get digital content right, and it’s
something that traditional media outlets should mimic.
The modern audience has less time and more options for news than ever
before. To make a newspaper’s content stand out, it’s essential to
provide content that captures attention and sparks the viewer’s
imagination. In other words, it’s essential for a newspaper to think
like a brand.
Engagement
Engagement is one of the biggest challenges facing the newspaper industry. The Nieman Journalism Lab
reported
in June that while 61.5 percent of American Internet users reported
visiting a newspaper’s website in May, just 1.7 percent of the total
time Americans spent online that month was on a newspaper’s website.
The key to engaging the modern audience is to make shareable content.
We live in the age of social, and if a story doesn’t elicit an
emotional or intellectual response in a reader, it will get passed by.
That doesn’t mean every post has to be funny or highbrow, but it does
mean that content should have a voice.
Brands, especially the larger ones, have understood this for a long
time. Giving a multi-national conglomerate a voice is by no means an
easy feat, but it’s one of the most important things that brands are
doing to enhance their reputations. Examples of brands with strong
voices are GE and IBM, which have crafted their content around
innovations in science and technology. Both sponsor general interest
science and technology
magazines with large followings, as well as
Tumblr blogs showcasing their work.
Value-added context
FT’s addition of “value-added context” to its digital first strategy
underscores the importance of adding voice to content. Changing from
reactive reporting to value-added news — meaning adding analysis and
point of view pieces — is smart.
The race to be first in reporting a story is leading to irrelevant
news that doesn’t make the audience any smarter, well informed or
engaged. People are emotional and pay close attention to things with
context and connection. Social currency is more important than ever, and
if a story lacks a voice and contextualizing information, it’s more
likely to be overlooked and unshared.
http://www.pbs.org/mediashift/2013/11/what-newspapers-can-learn-from-brands/?utm_source=MediaShift+Daily&utm_campaign=0c43a0b306-RSS_EMAIL_CAMPAIGN&utm_medium=email&utm_term=0_70e55682fc-0c43a0b306-286200861