No longer do consumers wait until they are back at a home computer to make plans, buy products and connect with friends—instead, consumers are reaching for their smartphones to take action right in the moment. According to a study conducted between March and April 2012 by The Pew Research Center’s Internet & American Life Project, smartphone and mobile device-connected consumers are falling under a new “culture of real-time information seekers and problem solvers.”
Half of all US smartphone users, according to Pew’s data, had used their device in the 30 days prior to the survey to coordinate a gathering. And nearly half had used it to decide whether or not to visit a business like a restaurant. Non-smartphone owners are following this trend to a much lesser degree—only 10% had used their mobile phone during the 30-day period to decide whether or not to visit a business. Other popular smartphone information quests included solving an unexpected problem, looking something up to settle an argument and looking up a sports score.
http://www.emarketer.com/Article.aspx?R=1009045&ecid=a6506033675d47f881651943c21c5ed4
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