A little over a year ago, The New York Times’ internal Innovation Report was leaked, offering a candid and troubling look at how one of the world’s greatest journalism brands is lagging digitally. The report highlighted the paper’s shortcomings in everything digital, from culture to talent and workflow. It recommended the creation of audience development, analytics and strategy teams, more collaboration with reader-focused departments on the business side, and digital hiring. Here are five areas where the paper has made progress — and still has work to do.
